All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.

Learn more about our store's safe checkout experience (powered by Shopify) here.

For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.

We accept payments from major credit card companies like Visa, Mastercard, and American Express.

Standard orders require 2-3 weeks for fulfillment. Custom orders may take up to 4-6 weeks, depending upon the product.

Domestic shipping can take up to 5-7 business days. We also offer free in-store pick up for local customers.

Due to global supply chain challenges, shipping times could be longer than usual.

Shipping rates can vary depending on your region and are calculated at checkout.

Here are the full details of our Shipping Policy

We occasionally offer free shipping promotions and shipping discounts for large-volume orders. Check the cart to see the current deal on free shipping.

We do not currently offer shipping outside of the United States.

All our products are subject to quality control.

Our warranty provides a guarantee against manufacturer defects.

The guarantee covers any manufacturing, design, or material defect. Please notify us within 5 days of receiving your order if there are any issues with your product.

It does not cover improper use, or other issues that are not attributable to a manufacturer defects.

Yes, we offer full refunds and exchanges within 30 days of your purchase. Some exclusions apply. Down products, sale items, laundry wash and personal care items are not returnable.

Please review our return policy for more information.

A refund request can be submitted within a month after the purchase is made.

In the case when the product and packaging are unopened and undamaged, you are eligible for a full refund.

In the case when a product has been damaged, and the damage is not covered by your warranty, you are not eligible for a refund.

Certain items, including all down products, sale items, laundry wash and personal care products are not returnable.

Please check our return policy to see if you're eligible for a refund.

When an order does not include free shipping, all shipping costs (including the return shipping) are handled by the customer.